Restaurant Information:

159 Lexington Avenue  

New York, NY 10016-8154 
Get Directions
 

(212) 481-3800    

penelopenyc.com


Service 8/20 or 40%

  • Hostess(2/5 points)
There were two hostesses: one completely worthless, the other very helpful.  The worthless one was the first one I interacted with and she told me that the wait time was going to be a hour and a half!  I had her put my name down and went back out side to wait for my friend.  I entered maybe fifteen minutes later and was told I could be seated immediately.  Turn out, they hadn’t been maintaining their list very well.
  • Promptness(2/5 points)
We were asked almost immediately after sitting what we wanted to eat.  Our food and drinks came in a timely manner.  However, the waitress did forget to bring the side of bacon that was ordered.
  • Alertness(1/5 points)
This place is a mad house.  They need either more waiters or more people working on refilling drinks.  I think I got my water refilled once with out asking.  Coffee I had to ask for another one.
  • Friendliness(3/5 points)
Every one we interacted with seemed fairly friendly.  I wouldn’t say anything would push me to think otherwise in either direction.


Food and Drink  14/20 or 70%

  • Price(4/5 points)
This was going to get a normal 3/5, because their brunch pre-fix meal is about what I would expect. Then I remembered I ordered a side of bacon and what I got was a mini-mountain of bacon for $4.75.
  • Quality of Food(4/5 points)
We had the pumpkin waffles and the Nutella French toast with a side of bacon.  The pumpkin waffles were like an autumn explosion in your mouth.  The strawberries were probably some of the best I’ve ever had.  I think the Nutella French toast didn’t wow me at first, then I realized they had put the Nutella IN the bread.  I think the food here is definitely worth visiting again, but hopefully I forget about all the other negatives or get there early enough to enjoy the meal more.
  • Quality of Beverage(2/5 points)
The coffee tasted pretty bad.  The OJ was fresh but served in a mini glass.  I really think they should work on their coffee.  The other beverages they served though looked quite tasty so this could be an issue of bad on the basics, but good on the extravagant.
  • Presentation(4/5 points)
The food was carefully positioned on each plate and decorated accordingly.  Even the fruits were nicely arranged.  The apple slices arranged on the waffles was a delightful touch. 

Decor and Space 9/20 or 45%

  • Cleanliness(3/5 points)
Everything was about as clean as I would expect.
  • Theme(2/5 points)
I don’t think there really is a theme to this place.  It just looked kind of blah to me.  To add to the madness, it was loud.  I have very good hearing and I couldn’t hear the person sitting across from me.  If they worked on the acoustics of the place, it might be a more enjoyable meal.  Honestly, I couldn’t wait to get out of here and on to the NYC streets where I could understand the conversation I was having.
  • Adequate Seating(2/5 points)
There are far too many tables and not enough space to handle it.  We had to slide our table over several times to let people out of their spots.
  • Location(2/5 points)
It’s a few block from the 6 line, but this area is basically dead.  You’re not going to really want to look out the windows to see anything but buildings.  Additionally, the type of people that visit here looked to be mainly couples in their 40s wearing gym clothes, or groups of single girls trying to out dress each other but put no effort into hiding their hangovers.

Bonus(5 points)

None.

Total Score 31/60, or 51.67%